Customer Service Details

Our Customer Care is available by phone Monday to Saturday, or you can simply send us a message using the Contact Us form.

Please note that we are only able to provide assistance for issues related to the Online Store and your online shopping experience. We are not able to answer questions concerning retail stores or any other service offered by Diesel.


By Phone

You may contact customer service by calling +39 02 3211 6928 between the hours of 8 am to 8 pm CET (7 am to 7 pm GMT), Monday to Saturday, excluding national holidays.

By Message

Have queries for us? Send us a Message.
We will respond to every message within 1 working day, Monday to Saturday, excluding national holidays.


1 Jan (New Year)

6 Jan (Epiphany)


Easter Monday

25 Apr (Liberation Day)

1 May (International Workers’ Day)

2 Jun (Italian National Day)

15 Aug (Assumption of Mary)

1 Nov (All Saints’ Day)

8 Dec (Immaculate Conception)

25 Dec (Christmas)

26 Dec (Saint Stephen - Boxing Day)


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